Terms & Conditions

Last updated: 07/11/2025

Website: https://hotpondmedia.co.uk/

Business name: Hot Pond Media

Email: [email protected]

Telephone: 0753441016

Registered Address: 26 Berrycroft Ln, Romiley, Stockport SK6 3AU

1. Introduction

Welcome to Hot Pond Media. These Terms and Conditions ("Terms") govern your use of our website https://hotpondmedia.co.uk/ ("Website") and any products, services, or digital content provided by us ("Services"). By using our Website or engaging our Services, you agree to these Terms. If you do not agree, please do not use our Website or Services.

2. Who We Are

Hot Pond Media ("we", "us", "our") is a UK-based digital marketing and lead generation agency providing marketing consultancy, paid advertising management, and related creative services.

3. Use of Our Website

You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment. You must not:

  • Attempt to gain unauthorised access to our Website or systems.
  • Use our Website to transmit or upload viruses, malware, or malicious code.
  • Reproduce, copy, or exploit any part of our Website content without prior written consent.
  • We reserve the right to restrict or terminate access to the Website if we believe you have breached these Terms.

4. Our Services

Hot Pond Media provides digital marketing and lead generation services, including but not limited to:

  • Paid advertising campaign management (Meta, Google, LinkedIn, etc.)
  • Creative design and content development
  • Landing page creation and optimisation
  • Lead generation and CRM automation
  • Consulting, training, and course-based learning
  • Specific service terms, deliverables, and pricing will be set out in individual proposals, quotes, or contracts between you and us.

5. Pricing and Payment

All prices are quoted in GBP (£) and exclude VAT unless stated otherwise. Payment terms are as follows:

  • Invoices are payable within [insert number, e.g., 7 or 14] days unless otherwise agreed in writing.
  • Late payments may incur interest under the Late Payment of Commercial Debts (Interest) Act 1998.
  • Work will not commence until any required deposit or retainer payment is received.
  • We reserve the right to suspend or terminate services if payments are overdue.

6. Intellectual Property

All intellectual property rights in our Website, branding, marketing materials, templates, systems, and deliverables remain owned by Hot Pond Media unless expressly transferred in writing. You are granted a limited, non-exclusive licence to use materials we provide only for their intended business purpose.

You may not copy, reproduce, or distribute any part of our materials without written permission.

7. Confidentiality

Both parties agree to keep confidential any non-public business or personal information obtained during the course of engagement. This obligation continues indefinitely, even after the contract or business relationship ends.

8. Data Protection

We handle all personal data in accordance with the UK GDPR and Data Protection Act 2018. For full details of how we collect, process, and protect personal data, please refer to our Privacy Policy .

9. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for any indirect, consequential, or special losses (including loss of profits, revenue, or business opportunities).
  • Our total liability in connection with any Services provided shall not exceed the total amount you have paid us for those Services in the 12 months preceding the claim.
  • We make no guarantees as to the exact performance outcomes (e.g., lead volume, ad results, conversions) of marketing campaigns.
  • Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under law.

10. Third-Party Services

We may use or recommend third-party platforms (e.g., Meta, Google, LinkedIn, HubSpot, etc.) to deliver or enhance our Services.

We are not responsible for:

  • The performance or downtime of these third-party platforms.
  • Any losses resulting from their terms, policies, or algorithm changes. You agree to comply with any applicable third-party terms when using these platforms in conjunction with our Services.

11. Termination

Either party may terminate an ongoing service agreement with written notice as defined in the relevant contract.

We may suspend or terminate Services immediately if:

  • You breach these Terms;
  • Payment is not received within the agreed timeframe;
  • Continuing the service would breach legal or regulatory obligations.

Upon termination, you must pay for all work completed up to the termination date.

12. Warranties and Disclaimers

While we strive for accuracy, all Website content and information is provided "as is" without warranty. We do not guarantee uninterrupted access or that the Website will be error-free, secure, or suitable for your specific needs.

13. Links to Other Websites

Our Website may include links to third-party sites. These links are provided for convenience only — we have no control over, and accept no responsibility for, their content or privacy practices.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to These Terms

We may update these Terms periodically. The "Last updated" date at the top will indicate when they were last revised.

We encourage you to review this page regularly to stay informed.

16. Contact Information

If you have any questions about these Terms, please contact us:

Hot Pond Media

📍 Registered Address: 26 Berrycroft Ln, Romiley, Stockport SK6 3AU

📧 Email: [email protected]

📞 Telephone: 0753441016

🌐 Website: https://hotpondmedia.co.uk